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Contact Comms Direct Online
📍 Dispatch Locations
We dispatch from distribution centres in Melbourne, Sydney, and Adelaide.
Please note: Local pickup is not available at any of these locations.
📞 Sales & Support Hotline
Australia: 1300 089 888
NZ, PNG, Fiji & Pacific Islands: +61 1300 089 888
💬 24/7 Online Support Desk
Need help? CLICK HERE. to open a direct chat with our support team.
Our system combines a smart virtual assistant with real team members.
At any point, just type “Team Member” to connect with a real person — available during business hours and often after hours too.
Most chats are answered within minutes during business hours. If we’re temporarily tied up, simply leave a message — we’ll get back to you promptly.
You can also access live chat via the floating icon in the bottom-left corner of your screen.
🕒 Operating Hours (ACDT)
Sales Team:
Monday to Friday – 9:00am to 6:00pm
Support Team:
Monday to Friday – 9:00am to 7:00pm
Online chat support is available outside business hours, with live agents available during extended periods when possible.
🚚 Shipping & Delivery Overview
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Our team is based in Adelaide and Melbourne, with orders shipped from Adelaide, Melbourne, and Sydney.
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We deliver across Australia, and by arrangement to New Zealand, Papua New Guinea, and Fiji using reliable courier and freight partners.
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Same-day delivery and specialised freight services (e.g. timed drop-offs, upper-floor deliveries) may be available depending on your location and the nature of your order.
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Please contact us in advance if you require tailored delivery options — we’re happy to assist.
For more detail on delivery methods and timeframes, click here
📝 Need to Get in Touch?
For sales enquiries, technical support, or anything related to an existing order, please use the contact form below.
Your message will be directed to the appropriate team, and we’ll respond as promptly as possible during business hours.
The form also supports file uploads, making it easy to share documents, photos, or supporting details.
❓ Need More Help?
Visit our FAQ section — it covers everything from tech setup and warranty to shipping, payments, and troubleshooting.
Browse by topic and get the answers you need, fast.
🏠 Return to Home
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